1. SAP ISU Introduction
2. SAP IS-Utilities/CCS overview
3. Scope of Regulated and Deregulated Market for ISU
4. Recognize how SAP ISU integrated in the R/3 Environment
5. Functional scope of the ISU system
6. Basic Master Data/Basic Functions.
7. Business Master Data
8. Technical master Data
9. Schedule Master Data
10. Device Master Data            
11. Concept of Move-in/out process
12. Overview of Customer Interaction Centre
13. Overview of Contract account Receivables and payables
14. Overview of Device Management Module
15. Explanation of Business scenario’s in ISU.      

2.  Billing & Invoicing Module.

1. Master Data and functions relevant to Billing
2. How rates and prices are mapped in the ISU system.
3. Configuration of Rate Structure/Tariff Design.
4. Configuration of Schema development and Rate determination process
5. Configure customizing settings for billing & invoicing Process
6. Discounts / surcharges
7. Meter reading order creation and consumption entry results process
8. Explanation of Different billing cycles like Manual billing, Interim billing,Periodic billing and final billing.
9.  Bill Print out functions.                                          
10.  Billing & Invoicing Integration with DM & FICA module

3.   Special Topics:

1. Overview of Dynamic Period Control
2. Explanation of Budget billing includes Payment scheme and Installment plan execution
3. Concept of Installation Groupings and serial switching’s
4. Overview of Energy Data Management.              

Overall discussion about the module & assistance